Shipping policy.
Shipping Timeframe: Expect your order to be processed, packed, and shipped within 14-28 days from the date of purchase. While we strive to dispatch your items promptly, please bear in mind that shipping times may vary due to factors such as customs clearance, weather conditions, and public holidays.
Shipping Method: We primarily utilize standard shipping methods for order delivery. Should you require expedited shipping or have specific delivery preferences, please reach out to us at outtheboxitis@gmail.com before placing your order. We'll be happy to discuss available options and any associated costs.
Order Tracking: Once your order has been shipped, you'll receive a confirmation email containing tracking information. This allows you to monitor the status and whereabouts of your package until it reaches your doorstep.
Shipping Costs: Shipping costs are determined based on the weight of your order and the shipping destination. You'll see the calculated shipping charges at checkout before finalizing your purchase.
International Shipping: We offer international shipping to select destinations. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
Address Accuracy: To avoid any delays or delivery issues, please ensure that the shipping address provided at checkout is accurate and complete. Out the Box cannot be held responsible for delays or undelivered packages due to incorrect address information provided by the customer.
Order Modifications and Cancellations: Should you need to modify or cancel your order, please contact us promptly at outtheboxitis@gmail.com. While we'll do our best to accommodate your request, please note that once an order has been processed and shipped, modifications or cancellations may not be feasible.
Lost or Damaged Packages: In the unlikely event that your package is lost or damaged during transit, please reach out to us immediately at outtheboxitis@gmail.com. We'll work closely with the shipping carrier to address the issue and ensure a satisfactory resolution for you.
Contact Us: If you have any questions, concerns, or special requests regarding our shipping policy, please don't hesitate to reach out to us at outtheboxitis@gmail.com. Our dedicated customer service team is here to assist you and ensure your shopping experience with Out the Box is nothing short of exceptional.